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Project record

Inquiry at 4:48pm, approved artwork by nine the next morning

A Scottsdale softball team with three weeks until travel. Quoted, paid and approved inside seventeen hours — and the customer had ordered before under another team's name.

Scottsdale · AZ · Phoenix metro

Quantity
300 pins
Size
1.5"
Pin type
Standard pins
Process
Iron die struck soft enamel

The brief

An inquiry at 4:48pm, a paid invoice the same night, and approved artwork by nine the next morning — because the team travelled in three weeks.

How the design got made

Filled marker = the design pivoted
  1. Beat 1

    Inbound with a design already attached and a hard travel date

  2. Beat 2

    Rep answered in minutes with three sizes priced side by side and one constraint: 'teams don't trade pins under 1.5"'

  3. Beat 3

    Customer volunteered that she was a returning customer — under a different team name

  4. Beat 4

    Chose 1.5 inch, 250 pins, and paid the invoice that evening

  5. Beat 5

    Design approved 08:57 the next morning: 'perfect! all set to order'

  6. Beat 6

    Quantity raised from 250 to 300 after the order had already gone to the factory

  7. Beat 7

    Shipped by FedEx against a 23 June in-hands date; the team travelled on the 24th

The full account

Seventeen hours

The email arrived at 4:48 on a Saturday afternoon with a design already attached and a travel date three weeks out.

The reply came back in minutes — three sizes, priced side by side, and one piece of guidance stated as a fact rather than a suggestion:

"teams don't trade pins under 1.5""

Then: 1.5 inch at $1.91, 1.75 inch at $2.05, 2 inch at $2.30, all at 250 pins. Pick one, the artwork goes to the art team, and the order goes in once the invoice clears.

Price shown is what this order was quoted at, for this quantity, size and specification, on this date. It is not a current price list.

She picked the 1.5 inch and paid that evening. The design went out at 8:22 the next morning. By 8:57:

"perfect! all set to order. thanks so much for the help!"

Invoice paid, artwork approved, order placed — inside seventeen hours, on a weekend.

What made it possible

Not urgency on our side. Three things on hers.

She already had the design. She answered the in-hands question immediately and precisely — "the latest date would be the 23rd of June. we travel on the 24th." And she paid the same night, which is the step that actually gates production.

A rush order isn't a promise to work faster. It's the removal of every delay that isn't manufacturing.

The line worth reading twice

Buried in her second email:

"you created our Cooperstown pins last year for moon valley monarches!"

Different team. Same customer.

Nothing in a customer list would connect AZ Sting to Moon Valley Monarchs — different name, different roster, different sport even. The only reason we know is that she mentioned it.

This is the third way a customer comes back in this collection, and it's the least visible. One Philadelphia program kept its account because the coach stayed. A Northern Virginia league kept its account through a complete handoff of the buying role. Here neither the team nor the role persisted — the person did, and she brought the vendor with her to a different team.

Three hundred, not two fifty

After the order was already with the factory, the quantity went up:

"PLEASE INCREASE TOTAL QTY TO 300"

Worth knowing that's possible, and worth knowing it's easier before tooling than after. The window is real but it isn't wide.

Specification

Everything on record for this order that is publishable.
TeamAZ Sting
SportSoftball
Quantity300
Size1.5"
Processiron die struck
Fillsoft enamel
Pin typeStandard pins
Banner includedNo
CityScottsdale
StateAZ
CountyMaricopa County
RegionPhoenix metro
Inquiry2026-05-31T16:48
Artwork approved2026-06-01T08:57

What this price was quoted under

Price shown is what this order was quoted at, for this quantity, size and specification, on this date. It is not a current price list.

Quoted on
May 31, 2026
For quantity
300 pins
At size
1.5"
Build
iron die struck soft enamel
Excludes
delivery charge, rush fee, import tariff

This order sat under the threshold, so no banner was included. At the time the line fell at 1,000 pins at 2.0 inches or larger: the size step cost $0.20 more per pin — $1.07 to $1.27 — and brought a free 3ft × 6ft banner plus 100 bonus gold-metal or blackout pins with it.

Worth checking before you commit to a quantity: the bigger pin is frequently the cheaper total order.

quoted for this order only
About the prices on this page

Every figure here is taken from a real quote for a real order. That is the point of it — and also the reason it will not match what you are quoted.

Quantity moves the price more than anything else
Size and build are priced separately
Turnaround changes the total
Import tariffs apply and are disclosed on the quote
These are historical

What the customer said

Verbatim from the order thread
you created our Cooperstown pins last year for moon valley monarches!

Customer, AZ Sting · 2026-05-31 · on volunteering that she was a returning customer

Questions this order answers

Two inches or larger is the working floor for tournament trading — smaller pins get passed over. Sizes run from 2 inches up to 6.

One little league's four orders across three years show the migration in practice: they started at 1.25 inches and moved to 2.0. Larger sizes also unlock the banner threshold, which is why the bigger pin often costs less in total.

Sourced — Sizing guidance across multiple orders; Northern Virginia little league, 2022–2026

Starting your team's pins?

This order was 300 pins at 1.5". Send us your roster size and your event date and we will come back with a price.

Request a free quote